0x4004F00C
The Software Licensing Service reported that the application is running within the valid grace period
This Office-specific code means the licensing service has not activated the product, but Windows is currently letting it run inside its grace (trial) window. It usually appears with KMS-licensed Office installations that cannot reach their activation host, or with an unactivated Office volume install.
Symptoms
- ospp.vbs /dstatus shows "---NOTIFICATIONS---" with ERROR CODE: 0x4004F00C
- Office apps show a yellow "activation required" banner but still open
- The grace period counter counts down each day
Causes
- A KMS-licensed Office install cannot contact its KMS host (network, firewall, or DNS issue)
- Office was installed from volume media without a key being set for it
- The grace period is expiring and no successful activation has occurred yet
How to fix it
Check the Office license status
Run cscript "C:\Program Files\Microsoft Office\Office16\ospp.vbs" /dstatus (adjust the path for your Office version). Note the license name, the last five characters of the installed key, and the error code reported.
Reinstall the product key
Run cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX with your key, then cscript ospp.vbs /act to force a new activation attempt.
For KMS clients, verify the KMS host is reachable
Confirm TCP port 1688 to the KMS host is open and that DNS publishes a valid _vlmcs SRV record. Office KMS clients activate against the same KMS infrastructure as Windows clients.
If this is a retail copy, sign in instead
For Microsoft 365 or retail Office, open any Office app, go to File > Account and sign in with the Microsoft account the license belongs to. Subscription licenses activate at sign-in, not with a key.
Still need help?
If error 0x4004F00C keeps blocking activation after these steps, our support team can check your key and license channel directly.
Contact supportRelated searches
From the blog
Microsoft Office 2024 LTSC: The Last One-Time Purchase Office Suite?
Microsoft Office 2024 LTSC is the latest perpetual Office suite — but with Microsoft 365 dominating, is this the last standalone version?
6 min read
Is It Legal to Buy Cheap Software License Keys? What You Need to Know
Wondering if cheap software keys are legal? We explain the difference between legitimate wholesale licenses and grey-market keys, and how to stay safe.
9 min read
Where to Buy the Cheapest Microsoft Office 2024 License (Legitimately)
Find the best deals on genuine Microsoft Office 2024 licenses. Compare editions, pricing, and where to buy safely at the lowest price.
7 min read
Help & guides
How to Activate Your Software License Key
Step-by-step instructions for activating Windows, Office, and other software keys purchased from Distivo.
3 min read
Install Office 2019, 2021, or 2024 (Retail) via office.com/setup
Redeem your retail Office key at office.com/setup, download the official installer, and activate with your Microsoft account.
5 min read
License Key Not Working? Troubleshooting Checklist
The checklist for failed activations: typos, edition mismatch, already-used keys, and the exact fixes per error message.
6 min read