Install and activate Wondershare PDFelement

Wondershare PDFelement does not come from Lizensa. We deliver your licence. You download the program from Wondershare and unlock it with the activation route in your order email. For PDFelement versions 7 to 12 that route is a sign-in with a Wondershare ID. This guide takes you through the three steps.

What you received

Your order contains a licence for Wondershare PDFelement. The perpetual edition has no end date. The 12, 24 and 36 month editions run for the term you ordered. Your licence details are in your order email and in your Lizensa account under My Library. Nothing is downloaded from us for this product.

A Windows licence works on Windows only. It does not work on a Mac or on a mobile device. Wondershare offers a separate cross-platform plan for that.

Product pages: PDFelement, 12 months, 24 months, 36 months.

System requirements, according to Wondershare's guide:

• Windows 11, 10, 8.1, 8, 7 or Vista (the list in Wondershare's guide)
• a processor with 1 GHz or more
• 512 MB of RAM or more
• 500 MB of free disk space

Get the software

1. Go to pdf.wondershare.com and download PDFelement for Windows. The download is the trial version. It becomes the full version when you activate it.
2. Save the installer in a folder you can find again, for example Downloads.

Install

1. Double-click the installer file.
2. If Windows asks whether the app may make changes to your device, select Yes. Do this only if you downloaded the installer from Wondershare as described above.
3. Follow the instructions on the screen until the installation finishes.
4. Start PDFelement.

Until you activate it, PDFelement runs as a trial. The trial has limits. It puts a watermark on files that you save after editing or commenting. It converts at most 3 pages, with a total file size of no more than 20 MB. It extracts data from two files in a batch, merges at most 3 files and has no file compression. The limits disappear when the licence is active.

Activate

Your order email gives the vendor's activation instructions. For PDFelement versions 7 to 12, Wondershare's guides describe activation by signing in with a Wondershare ID. Wondershare states that the email address used for the order is the Wondershare ID. If your order email names a Wondershare ID or an email address, use that account. If it gives other instructions, follow those. If your order supplies only a key and no activation instructions, or you are not sure which account to use, contact our support before you create a new account. A new account is not automatically linked to your licence.

1. Start PDFelement and select Log In in the top right corner.
2. If you already have the Wondershare ID that your order email names, enter its email address and password in the window that opens. If you have none, select Create account under the Next button and create one with the email address that your order email names.
3. Sign in. If the Wondershare ID matches your licence and your PDFelement version, PDFelement now runs as the full version.
4. If PDFelement still shows the trial, go to the troubleshooting section below.

If you forgot the password, reset it on the Wondershare sign-in page.

PDFelement versions below 7 work differently. They have a Register icon, and you enter the licence email and the registration code. Use this only if you run such an old version.

Check it worked

1. Take a disposable PDF that has no trial watermark. This test may produce a watermarked copy if the activation did not work, so do not use an important file.
2. Open the PDF in PDFelement, make a small edit and use Save As in the File menu to save a separate copy.
3. With an active licence, the saved copy carries no new trial watermark.
4. To see the version, select the three-dot icon in the top right corner, then About.

If something goes wrong

PDFelement still shows the trial after sign-in. Check that you signed in with the right Wondershare ID. Check also that the version of PDFelement matches your licence. Wondershare names both as the cause when the program asks for a licence although you already have one. Log out and log in again once.

The sign-in fails. Check the email address of the Wondershare ID and the error message that PDFelement shows. Reset the password only if you forgot it or if PDFelement rejects it. For any other failure, contact our support with the exact message.

You cannot find the Log In button. You may run a version below 7. Those versions have a Register icon: select it and enter the licence email and the registration code. If you run version 7 or later, select the three-dot icon in the top right corner, then About, to see the version. If your licence needs a different version, contact our support before you install anything.

The licence works on Windows but not on your Mac. A Windows licence does not work on Mac. The same holds for mobile devices.

Wondershare's guide mentions an activation email from Wondershare, and you have none. Your licence details are in your Lizensa order email and in My Library. If the vendor's instructions require an email you do not have, contact our support.

Still stuck? Contact our support and include your order number and the exact message you see.